Privacy Policy

EBI Home Services (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request services from us.

Information We Collect

• Contact details you provide when booking a service or contacting us: name, email, phone number, service address, and notes.
• Booking details such as the requested service type, date, and time.
• Usage data collected automatically: IP address, browser type, device, pages visited, and referral source via analytics tools.
• Cookies and similar technologies used to operate the site and measure traffic.

How We Use Your Information

• To schedule, confirm, and deliver the services you request.
• To send service-related emails and notifications.
• To respond to your inquiries and provide customer support.
• To improve our website, services, and marketing.
• To comply with legal obligations and protect our rights.

Google Services & Advertising

We use Google Analytics and may use Google Ads to understand how visitors interact with our site and to measure the effectiveness of our campaigns. These services may use cookies and similar identifiers.

How We Share Your Information

We do not sell your personal information. We share information only with trusted service providers who help us operate our business, such as hosting, email delivery, and analytics, and only as needed to provide our services or comply with the law.

Data Retention & Security

We retain your information for as long as needed to deliver our services and meet legal, accounting, or reporting requirements. We use reasonable administrative and technical safeguards to protect your data, but no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to opt out of marketing emails. To make a request, contact us at the email below.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

Contact Us

EBI Home Services
2366 East Ledbetter St, Dallas, TX 75216
817-680-9632
support@ebihomeservices.com